Heather McLaughlin BA [Hons] MBA MCMI

Considerable management experience involving working independently with flexibility to adapt quickly to different demands.

Manger of European Commission Information Network with over 20 years experience of liaising with over 700 partner offices throughout Europe. Responsible for management of project activities, staff and finance along with the development and delivery of study vists to share expertise between regions. Extensive financial management experience gained as Branch Manager of Woolwich Building Society, London. Travelled and worked extensively throughout Europe, Asia, Middle East.

First Class BA Hons Degree in Business Studies and Masters Degree in Business Administration. Professional member of the Chartered Management Institute. Active member of SIETAR, one of the largest networks for professionals working in the field of intercultural communication

Significant experience in the development and delivery of accredited and tailor made training programmes. OCR/RSA Dilpoma in Teacher/ Training, accredited OCR/ RSA Assessor and expert in cultural awareness training, conflict management and facilitation.